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Customer Service Rep. 2

Sunday, february 03, 2019
Job Reference:S_728855
Position Type:Temporary
Sector:Administrative & Support Services
Industry:Secretarial and Administration
Experience:Experienced
Working Hours:8:00 AM - 5:00 PM
Location:Evans, Georgia
Salary:US$18 - US$18 per year
Contact:Smead, Kelly, Contact Code: 79440, Accustaff, United States
Phone:706-854-1220

job description:

Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Responsibilities:
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Working hours: 8:00 AM - 5:00 PM

Skills:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage ones time.
Ability to accurately document and record customer/client information.

Education:
High School

Experience:
Experienced

Qualifications:
High School Diploma or equivalent.
2 to 4 years customer service related experience required
Data Entry
MS Office


Apply on line at www.accustaff.com.
Must attach Resume.
Once you apply give us a call at 706-854-1220.

We match great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Skills

Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information.

Qualification

High School Diploma or equivalent. 2 to 4 years customer service related experience required Data Entry MS Office